Actually you only get them faster, not faster faster. Where’s MY sign?
Chuck
From: taxchat@yahoogroups.com [mailto:taxchat@yahoogroups.com] On Behalf Of Chuck Warman
Sent: Monday, December 15, 2008 10:54 AM
To: taxchat@yahoogroups.com
Subject: RE: [taxchat] Intuit customer service -venting
Kate,
I haven’t called Intuit’s Tech Support in several years. I don’t use QuickBooks much; I’m partial to Peachtree. But for ProSeries, the Intuit Community Forums are all I need. You generally get better answers, and get them faster faster, from real-life users, not techs, and whose first language is English.
Chuck Warman, CPA
Wichita Falls, TX
-------------------------------
From: taxchat@yahoogroups.com [mailto:taxchat@yahoogroups.com] On Behalf Of Elaine Smith
Sent: Sunday, December 14, 2008 2:31 PM
To: taxchat@yahoogroups.com
Subject: Re: [taxchat] Intuit customer service -venting
If you are a Pro Advisor, you get Tucson, M-F business hours.
On Fri, Dec 12, 2008 at 9:20 AM, Kate M Coyne <KateMc@nc.rr.com> wrote:
I am really sick of Intuits customer service. This is the second time I have called them this year and both times have reached the Philippines and someone who can only read from their script. All I wanted to know was when would the 2008 940 form be available - since it is already available on the IRS website. The guy I just spoke to didn't even know what the IRS was!! I'm not kidding! He told me to contact my accountant to get the form! ARRGGHH!
Kate
--
Elaine
Elaine Z. Smith, Enrolled Agent
8790 Cuyamaca Street Suite C
Santee, CA 92071
619-562-7671 (fax) 619-562-7678
(email) eztaxes@sbcglobal.net
(website) www.eztaxes.us
IRS Circular 230 Disclosure: Unless expressly stated otherwise in this transmission, any tax advice contained herein, forwarded with or attached to this message was not and is not intended to be used, nor may it be relied upon or used, by any taxpayer for the purpose of (1) the avoidance of any tax-related penalties under the Internal Revenue Code or applicable state or local tax law provisions, or (2) promoting, marketing or recommending to another party any tax transaction or tax-related matters that may be addressed herein.
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