much appreciated.
A virtual assistant is a person who outsources their office support,
telemarketing, collection, or sales services to companies that do not
want to add an employee on their payroll.
The type of services that am I looking into are client care services
for example... customer service is very important to me so I would
like to have someone call my clients and ask about their experience
working with me. These calls are awkward for me and the client
especially if the client had a bad experience. They may not want to
share it with me so an outside party trained in customer service of
course would be able to ask the right questions and get information
in the shortest amount of time without sounding like a telemarketer.
The client care assistant would be able to also resolve issues before
they become an issue by knowing the client's expectations and
communication them to me.
--- In taxchat@yahoogroups.com, "Cris Kelly" <ckelship@...> wrote:
>
> What is a virtual assistant?
>
>
>
> Also, where are you located? We do not outsource bookkeeping but
we do
> refer out clients that are not in our area, or just want someone
different.
>
>
>
> Thanks,
>
>
>
> Cris
>
>
>
> From: taxchat@yahoogroups.com [mailto:taxchat@yahoogroups.com] On
Behalf Of
> Clarisse
> Sent: Tuesday, November 25, 2008 4:59 AM
> To: taxchat@yahoogroups.com
> Subject: [taxchat] A relationship Opportunity
>
>
>
> I have room in my practice for more bookkeeping clients and would
like
> to let everyone know that I am available for your bookkeeping work.
I
> will gladly take the work that you do not want/or have time to do.
You
> keep the clients. Please contact me off group if you are interested.
>
> Also Please forgive me if this is the wrong venue for this post - I
did
> not know another way of informing everyone in the group.
>
> On another note... what are you doing for client care? I am
exploring
> the idea of using a virtual assistant to make client care calls,
> surveys, and monitoring client satisfaction. What are your
thoughts?
> What are you doing? Please share it us.
>
> Thanks,
> Clarisse
>
>
>
>
>
> No virus found in this incoming message.
> Checked by AVG.
> Version: 7.5.549 / Virus Database: 270.9.10/1810 - Release Date:
11/24/2008
> 2:36 PM
>
>
> No virus found in this outgoing message.
> Checked by AVG.
> Version: 7.5.549 / Virus Database: 270.9.10/1810 - Release Date:
11/24/2008
> 2:36 PM
>
------------------------------------
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